Comments on: Web Help Desk Review http://helpdeskapps.net/web-help-desk-review.html Help Desk Software Mon, 07 Jun 2010 12:08:20 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Tonya http://helpdeskapps.net/web-help-desk-review.html/comment-page-1#comment-10 Tonya Wed, 26 Aug 2009 17:57:43 +0000 http://helpdeskapps.net/web-help-desk-free-and-paid-help-desk-system.html#comment-10 Web Help Desk has more features than we actually use. Ticket routing and converting emails to tickets are brilliant. We're using their canned integration with MS SMS for asset discovery. As much has we hate bad feedback the WHD customer sat survey module is beneficial. I would have given it all 5 stars but she isn't free....totally affordable but not free. Their free help desk version is for only one technician login, which is perfect for a smaller shop, but didnt work for us. We recommend it over and over again. Web Help Desk has more features than we actually use. Ticket routing and converting emails to tickets are brilliant. We’re using their canned integration with MS SMS for asset discovery. As much has we hate bad feedback the WHD customer sat survey module is beneficial.

I would have given it all 5 stars but she isn’t free….totally affordable but not free. Their free help desk version is for only one technician login, which is perfect for a smaller shop, but didnt work for us.

We recommend it over and over again.

]]> By: Debt Settlement Program http://helpdeskapps.net/web-help-desk-review.html/comment-page-1#comment-9 Debt Settlement Program Fri, 21 Aug 2009 09:28:53 +0000 http://helpdeskapps.net/web-help-desk-free-and-paid-help-desk-system.html#comment-9 charming post. due one unimportant where I contest with it. I am emailing you in detail. charming post. due one unimportant where I contest with it. I am emailing you in detail.

]]> By: Ronald F. http://helpdeskapps.net/web-help-desk-review.html/comment-page-1#comment-8 Ronald F. Thu, 20 Aug 2009 09:59:12 +0000 http://helpdeskapps.net/web-help-desk-free-and-paid-help-desk-system.html#comment-8 For remote desktop I found a far less expensive service - Techinline Remote Dekstop, www.techinline.com. I bought a license with unlimited connections when started my small Tech support business. For remote desktop I found a far less expensive service – Techinline Remote Dekstop, http://www.techinline.com. I bought a license with unlimited connections when started my small Tech support business.

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