Category: Commercial Help Desk Software

Revelation helpdesk Review

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here is another help desk application that has little information about the application itself on their website ( no live hands-on DEMO, they have a bunch of DEMO videos that take awhile to load, but if the software is 100% …

ScriptLogic Help Desk Review

Here is another help desk software I stumbled upon while looking for help desk software to review on. it is called Help Desk Authority from ScriptLogic. there is no demo or screenshots of the  software on their website, but it …

Kayako Help Desk Software Review

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Kayako help desk software is a popular web based help desk software application for large and small businesses with many useful features like Live Chat, Email Management, Real Time Visitor Monitoring etc. compared with other similar help desk software Kayako …

PerlDesk Review

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PerlDesk is a popular help desk application for small and large organizations. it includes most of the help desk features found on most of help desk software systems. those features include Email Handling, Web Submission, Knowledgebase, Request Management etc. another …

DeskPro Review

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DeskPro is a web based commercial help desk software that can be customized for any help desk system need. the component of the product includes a ticket system, knowledgebase, and teamwork tools. it also has reporting capabilities, and statistics. DeskPro …

Cynergy Help Desk Review

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cynergy is a commercial help desk software for help desk ticketing and asset management. some of cynergy features are:

three options for end users to submit tickets, email, portal interface, and web form – really only …

Soffront Review

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Soffront Employee Helpdesk manages employee support tickets from submission to resolution. Reduce IT support costs, increase employee productivity and enhance customer retention with Soffront IT Helpdesk.
Create tickets and assign them to IT helpdesk agents …

AnswerDesk Review

Fenestra’s AnswerDesk is a tool for communication. Whoever enters information, it is immediately available to service and support staff, field engineers and account managers. Major issues can be highlighted and absorbed fast. When the client calls, your account manager will …

Abacus Systems Review

Abacus Systems develops Help Desk and IT Service Management software solutions for enterprise organizations. Aegis is a customizable and cost-effective IT management solution. It can be used for both internal staff and external customer support. Each module can be stand …

AboutMelvin Review

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AboutMelvin is Web based software, specialized to help your monitor and manage your projects.  It is an excellent tool for the management of all your projects.  Accessible from Internet or on your intranet, it is adaptable to your business and …