Author: Nelson

IssueTrackerProduct is a help desk/issue/bug tracker web applicationfree and Open Source.

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GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers…). It has enhanced functions to make the daily life for the …

Help Desk Issue Manager is an open source project to create a robust and generic helpdesk management system for all kinds of helpdesks. It is being initially developed for use by the ICT helpdesk of Trinity High School and the …

Help Desk Reloaded software supports; trouble ticket prioritization, multiple customer support technicians, help desk search, and many other features.

from the developer:

We are confident you will enjoy our help desk support software. The …

Help Desk  Lite is very simple and free help desk software what provides two major functions every customer service system must support: service ticket tracking and operator assignment. It is a CGI script written in Perl and it is …

Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.

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eTicket is a PHP-based electronic support ticket system that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal, easy to use and install helpdesk solution for any …

Soffront Employee Helpdesk manages employee support tickets from submission to resolution. Reduce IT support costs, increase employee productivity and enhance customer retention with Soffront IT Helpdesk.
Create tickets and assign them to IT helpdesk agents …

Fenestra’s AnswerDesk is a tool for communication. Whoever enters information, it is immediately available to service and support staff, field engineers and account managers. Major issues can be highlighted and absorbed fast. When the client calls, your account manager will …

Abacus Systems develops Help Desk and IT Service Management software solutions for enterprise organizations. Aegis is a customizable and cost-effective IT management solution. It can be used for both internal staff and external customer support. Each module can be stand …