here is another help desk application that has little information about the application itself on their website ( no live hands-on DEMO, they have a bunch of DEMO videos that take awhile to load, but if the software is 100% …
Here is another help desk software I stumbled upon while looking for help desk software to review on. it is called Help Desk Authority from ScriptLogic. there is no demo or screenshots of the software on their website, but it …
Kayako help desk software is a popular web based help desk software application for large and small businesses with many useful features like Live Chat, Email Management, Real Time Visitor Monitoring etc. compared with other similar help desk software Kayako …
PerlDesk is a popular help desk application for small and large organizations. it includes most of the help desk features found on most of help desk software systems. those features include Email Handling, Web Submission, Knowledgebase, Request Management etc. another …
DeskPro is a web based commercial help desk software that can be customized for any help desk system need. the component of the product includes a ticket system, knowledgebase, and teamwork tools. it also has reporting capabilities, and statistics. DeskPro …
cynergy is a commercial help desk software for help desk ticketing and asset management. some of cynergy features are:
three options for end users to submit tickets, email, portal interface, and web form – really only …
OTRS is an open source help desk support software with a lot of features to manage users support requests by phone or email. this software is distributed under the GNU licensed and has been tested on many operating system platforms …
OSticket is an open source IT support ticket system. it centralize support calls from email, web form submission, and phone into an easy to use interface. some of OSticket features are:
Web form, email, and phone …
Open source, with a lot of features and active directory integration – this is probably one of the coolest open source help desk applications you will stumble with. some of slick – ticket features are:
Active …
JTrac is an open source and highly customizable issue-tracking web-application written in Java
features: Extremely easy to install Unlimited project spaces per installation Custom fields and drop-downs for each project …
06 Jun 2010 |
